How do I perform a reset on the Ember Mug using the app?

November 21, 2025 · caitlin

Performing a reset on your Ember Mug using the app is a straightforward process that can help resolve connectivity issues or return your mug to its default settings. To reset your Ember Mug via the app, ensure your mug is charged, open the Ember app, and follow the prompts to reset the device.

How to Reset Your Ember Mug Using the App

Resetting your Ember Mug can be done in a few simple steps through the Ember app. This process is helpful when troubleshooting connectivity problems or preparing your mug for a new user. Below are the steps to guide you through the reset process:

  1. Charge Your Ember Mug: Before starting, ensure your Ember Mug is fully charged. This ensures the reset process is not interrupted by a lack of power.

  2. Open the Ember App: Launch the Ember app on your smartphone. Make sure your Bluetooth is enabled to allow the app to connect to your mug.

  3. Connect to Your Mug: Once the app is open, connect to your Ember Mug. This typically involves selecting your mug from a list of available devices.

  4. Access Settings: In the app, navigate to the settings menu. Here, you will find various options for managing your mug.

  5. Select Reset Option: Look for the reset option within the settings menu. This option will guide you through the process of resetting your mug to factory settings.

  6. Follow the Prompts: The app will provide prompts to complete the reset process. Follow these instructions carefully to ensure a successful reset.

Why Reset Your Ember Mug?

Resetting your Ember Mug can be beneficial in several scenarios:

  • Troubleshooting: If you’re experiencing issues with connectivity or performance, a reset can often resolve these problems.
  • New User Setup: If you’re passing your mug to a new owner, resetting ensures all personal settings are cleared.
  • Software Updates: Occasionally, a reset may be required after a software update to ensure all new features are functioning correctly.

Common Issues and Solutions

What if the Ember Mug Doesn’t Reset?

If your Ember Mug doesn’t reset using the app, try these troubleshooting tips:

  • Check Battery Level: Ensure your mug is adequately charged.
  • Restart the App: Close and reopen the Ember app to refresh the connection.
  • Reboot Your Phone: Sometimes, restarting your phone can resolve connectivity issues.
  • Manual Reset: If the app reset fails, consider performing a manual reset by holding the power button on the mug for about 10 seconds.

How to Connect Ember Mug to Bluetooth?

To connect your Ember Mug to Bluetooth, follow these steps:

  1. Turn on Bluetooth: Ensure Bluetooth is enabled on your smartphone.
  2. Open the Ember App: Launch the app and select your mug from the list of available devices.
  3. Pair the Devices: Follow the on-screen instructions to pair your mug with your phone.

Can I Use Ember Mug Without the App?

Yes, you can use your Ember Mug without the app. However, the app provides additional features like temperature control and customization options that enhance your experience.

How Long Does the Ember Mug Battery Last?

The Ember Mug battery typically lasts about 1.5 hours on a full charge. This duration can vary based on usage and ambient temperature.

Is There a Warranty for Ember Mug?

Yes, Ember Mugs come with a one-year limited warranty covering defects in materials and workmanship. Check the Ember website or your purchase details for more information.

Key Features of the Ember Mug

Feature Ember Mug 10 oz Ember Mug 14 oz Ember Travel Mug
Price $129.95 $149.95 $179.95
Temperature Range 120°F – 145°F 120°F – 145°F 120°F – 145°F
Battery Life 1.5 hours 1.5 hours 3 hours
Capacity 10 oz 14 oz 12 oz

Conclusion

Resetting your Ember Mug using the app is a simple way to resolve issues and ensure optimal performance. By following the steps outlined above, you can quickly reset your mug and enjoy its innovative features. For further assistance, consider reaching out to Ember’s customer support or exploring their online resources. If you’re interested in learning more about smart home devices, consider checking out guides on other connected kitchen gadgets to enhance your tech-savvy lifestyle.

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