Why does my Ember Mug flash after an update?

November 21, 2025 · caitlin

Why Does My Ember Mug Flash After an Update?

If your Ember Mug is flashing after an update, it typically indicates a firmware update process or a connectivity issue. This flashing light is your mug’s way of communicating with you, signaling that it needs attention, possibly requiring a reset or confirmation that the update is complete.

What Causes the Ember Mug to Flash?

Firmware Updates

After a firmware update, the Ember Mug often flashes to indicate that the update is in progress or has completed. This is a normal part of the update process and usually resolves itself once the update is fully installed.

  • Update in Progress: The mug may flash during the update, signaling that you should not interrupt the process.
  • Completion Signal: Once the update is done, the flashing usually stops, indicating that the mug is ready for use.

Connectivity Issues

Flashing can also occur if there are connectivity issues between the mug and the Ember App or the device it is paired with.

  • Bluetooth Connection: Ensure that Bluetooth is enabled on your device and that the mug is within range.
  • App Synchronization: Check if the app is up-to-date and properly synchronized with the mug.

Battery or Charging Problems

Sometimes, the flashing light can indicate a battery or charging issue.

  • Low Battery: If the battery is low, the mug may flash to alert you to charge it.
  • Charging Errors: Ensure that the charging coaster is functioning correctly and that the mug is properly seated.

How to Resolve Flashing Issues on Ember Mug?

Perform a Reset

If your Ember Mug continues to flash, performing a reset can often resolve the issue.

  1. Turn Off the Mug: Press and hold the power button on the bottom of the mug until it powers off.
  2. Reset the Device: Wait a few seconds, then press the power button again to turn it back on.
  3. Reconnect: Open the Ember App and ensure the mug reconnects properly.

Check for App Updates

Ensure that your Ember App is updated to the latest version to maintain compatibility and performance.

  • App Store/Google Play: Visit your app store to check for updates.
  • Reinstall the App: If issues persist, uninstall and reinstall the app to reset any corrupted data.

Verify Charging Setup

Check the charging setup if the flashing is related to power issues.

  • Charging Coaster: Make sure the coaster is plugged in and the mug is correctly placed.
  • Power Source: Verify that the power source is active and providing sufficient power.

Table: Common Solutions for Ember Mug Flashing

Issue Solution Additional Tips
Firmware Update Wait for completion, ensure stable app Keep device close to the mug
Connectivity Re-pair device, check Bluetooth settings Restart both mug and device
Charging Problem Check coaster, ensure power connection Use a different power outlet

People Also Ask

How Do I Know If My Ember Mug Update Is Complete?

Your Ember Mug will stop flashing once the update is complete. You can also check the app for confirmation that the firmware is up-to-date.

Why Won’t My Ember Mug Connect to the App?

Ensure that Bluetooth is enabled and that your device is close to the mug. Restart both the mug and the app to refresh the connection.

Can I Use My Ember Mug While It’s Updating?

It’s best to avoid using the mug during an update to prevent interruptions. Wait until the update is complete before using it.

What Do the Different Light Colors Mean on My Ember Mug?

Different colors indicate various statuses:

  • White: Ready to pair or connect.
  • Blue: Connected to the app.
  • Red: Low battery or charging issue.

How Long Does an Ember Mug Update Take?

Updates usually take a few minutes. Ensure a stable connection and keep your device close to the mug during the process.

Conclusion

Understanding why your Ember Mug flashes after an update can help you address any underlying issues quickly. Whether it’s a firmware update, connectivity problem, or charging issue, following the steps outlined can ensure your mug functions smoothly. For continued support, consider exploring related topics such as Ember App troubleshooting or Bluetooth connectivity tips to enhance your experience.

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